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Reach Customers Where Conversations Happen.
Build stronger customer relationships with personalised WhatsApp campaigns, automated journeys, and real time conversations that drive engagement, sales, and loyalty.
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Message Template
Broadcast
Conversational Commerce
WhatsApp Business Account
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What is WhatsApp Marketing?
WhatsApp has become one of the most effective channels for customer communication, offering unmatched open rates and direct engagement. Unlike traditional email or SMS, WhatsApp allows businesses to have meaningful, personalised conversations throughout the customer journey.
From promotional campaigns and abandoned cart reminders to order updates, customer support, and automated workflows, WhatsApp helps businesses connect with customers at the right time with the right message.
At Aurelis, we build WhatsApp marketing strategies that combine automation with human interaction, creating experiences that feel personal while delivering measurable business results.
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Our WhatsApp Marketing Solutions
Campaign Management
Reach your audience with targeted WhatsApp campaigns designed to drive action.
Includes:
- Promotional Campaigns
- Product Launch Campaigns
- Offer & Discount Campaigns
- Festival Campaigns
- Customer Segmentation
- Campaign Reporting
WhatsApp Automation
Save time and improve customer experience with intelligent automated conversations.
Includes:
- Welcome Journeys
- Abandoned Cart Recovery
- Order Notifications
- Customer Follow Ups
- Appointment Reminders
- Re-Engagement Campaigns
WhatsApp Commerce
Create seamless buying experiences directly within WhatsApp.
Includes:
- Product Catalogue Integration
- Product Recommendations
- Click to WhatsApp Campaigns
- Lead Qualification
- Purchase Assistance
- Customer Support Workflows
AI Chatbots & Conversational Flows
Provide instant responses and automate routine customer interactions without losing the personal touch.
Includes:
- AI Powered Chatbots
- FAQ Automation
- Lead Capture
- Customer Qualification
- Smart Routing
- Multi-Step Conversation Flows
CRM & Platform Integrations
Connect WhatsApp with the tools you already use to create a unified customer experience.
Includes:
- CRM Integration
- Shopify Integration
- WooCommerce Integration
- HubSpot Integration
- Zoho Integration
- API Based Integrations
Analytics & Optimisation
Measure campaign performance and continuously improve customer engagement.
Includes:
- Campaign Analytics
- Delivery Reports
- Click Tracking
- Conversion Tracking
- Customer Journey Analysis
- Performance Optimisation
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Why Choose Aurelis?
Strategy Before Automation
We design communication journeys around your customers, ensuring every message has a purpose.
01
Personalised Customer Experiences
Deliver relevant conversations based on customer behaviour, interests, and lifecycle stage.
02
Built for Sales & Retention
Our strategies help you generate new sales while strengthening relationships with existing customers.
03
AI Powered Conversations
Combine automation with intelligent chat experiences to deliver fast, helpful, and personalised interactions.
04
Fully Integrated Ecosystem
Connect WhatsApp with your ecommerce platform, CRM, and marketing tools for a seamless customer experience.
05
Performance You Can Measure
Track engagement, conversions, customer behaviour, and revenue through transparent reporting.
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Platforms & Integrations
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Frequently Asked Questions
Is WhatsApp marketing suitable for every business?
WhatsApp marketing works best for businesses that regularly communicate with customers, generate enquiries, or sell products and services. The strategy is tailored to your industry and customer journey.
Can you automate customer conversations?
Yes. We create automated workflows for lead nurturing, abandoned carts, order updates, appointment reminders, customer support, and post purchase engagement.
Do you integrate WhatsApp with Shopify or WordPress?
Absolutely. We integrate WhatsApp with Shopify, WooCommerce, WordPress, CRMs, and other business tools to create connected customer experiences.
Can WhatsApp help increase sales?
Yes. With personalised campaigns, timely reminders, product recommendations, and automated customer journeys, WhatsApp can significantly improve conversions and repeat purchases.
Do I need the WhatsApp Business API?
For businesses looking to scale communication, automation, and marketing, the WhatsApp Business Platform offers significantly more capabilities than the standard WhatsApp Business app. We help you choose and implement the right solution.
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Our Process
01. Discover
We understand your business, customer journey, communication goals, and existing systems.
02. Strategise
We create customer journeys, campaign plans, automation workflows, and segmentation strategies.
03. Launch
We implement campaigns, automation, integrations, and conversational experiences.
04. Optimise & Grow
We analyse performance, refine customer journeys, improve engagement, and scale successful campaigns.
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Industries We Serve
WhatsApp marketing can be adapted to almost every industry where customer communication matters.
We regularly work with: